How the Cookies Crumbles

Crumbl Cookies Crumbles in California

Americans Discover $5 Is a Lot of Dough for One Cookie

The American dream has finally encountered something it cannot afford: a chocolate chip cookie.

According to the New York Post’s report on Crumbl closing California stores, the luxury cookie chain is shutting locations across the state as customers apparently rediscover that flour, sugar, butter and chocolate chips can be purchased separately without applying for financing.

The numbers are extraordinary. At least 57 locations have closed nationwide in 2026, including seven in California. August sales were reportedly 70% below their level two years earlier, while customer visits fell 32% year over year. Crumbl still operates more than 1,000 stores, but its once spectacular expansion has developed a rather unfortunate relationship with arithmetic.

Crumbl Cookies Closures Expose the Trouble With America’s Luxury Dessert Economy

California Discovers You Cannot Build a Permanent Boom on Photographing Cookies You Cannot Afford

Crumbl Cookies began in Utah in 2017 with a revolutionary business proposition: take an inexpensive household dessert, make it enormous, put it in an attractive pink box and persuade Americans that purchasing it qualifies as a lifestyle.

For several years, this worked magnificently.

Americans stopped asking whether a cookie was delicious and began asking whether it was Instagrammable. The cookie was no longer food. It was content. And content, as Silicon Valley has repeatedly demonstrated, is something people will consume enthusiastically without necessarily paying for it.

Then Crumbl ran into a consumer trend more powerful than celebrity endorsements, limited-edition flavors or viral videos.

People began checking their bank balances.

California’s $5 Cookie Meets the American Family Budget

The problem with selling cookies for approximately $5 apiece is that eventually somebody remembers what cookies are made of.

Flour. Butter. Sugar. Eggs.

These are not rare earth minerals. The chocolate chips were not mined in Antarctica by a crew of specially trained Norwegian astronauts.

Nevertheless, the luxury dessert industry successfully persuaded Americans that a cookie needed its own branding department, entertainment strategy and occasional celebrity appearance.

Crumbl deserves credit for doing what every ambitious American business dreams of doing: finding a way to charge restaurant prices for something your grandmother used to provide free while complaining that you were too skinny.

California consumers, however, have other expenses.

Housing, gasoline, electricity and groceries already compete for household dollars. By the time the average Californian has paid the bills, there may be sufficient disposable income remaining to purchase a photograph of a cookie.

A Sacramento consumer studying a $5 cookie reportedly reached the only reasonable economic conclusion available to modern Americans: she could purchase it immediately or save for retirement, but not both.

Her financial adviser recommended purchasing half a cookie and diversifying the remaining assets into crackers.

Crumbl’s 10 Million TikTok Followers Discover They Are Not Shareholders

Crumbl accumulated more than 10 million TikTok followers during its rise to national prominence.

In traditional American commerce, successful businesses attract paying customers.

In the modern influencer economy, successful businesses attract people who watch other people behave like paying customers.

There is an important distinction.

Ten million social media followers can make a company appear phenomenally successful. But the landlord has yet to accept followers as rent.

The electricity company remains stubbornly uninterested in engagement statistics.

And the woman operating the franchise cannot pay employees with 47,000 enthusiastic comments about strawberry cheesecake frosting.

The American economy has produced an extraordinary generation of people who will watch a stranger unwrap a cookie, examine its texture, discuss its personality and announce their emotional response to the experience.

But ask them to spend $5 purchasing their own and suddenly they become conservative fiscal economists.

One can practically hear Milton Friedman whispering from beyond the grave: There is no such thing as a free cookie review.

Crumbl’s Rotating Cookie Menu Eventually Runs Out of Economic Miracles

Crumbl’s rotating menu was considered a brilliant marketing strategy.

Customers never knew exactly which desserts would appear the following week.

This transformed purchasing a cookie into something resembling a television drama.

Would chocolate chip return? Would peanut butter receive another season? Was strawberry frosting involved in a scandal?

The company created suspense around baked goods, an achievement previously reserved for discovering whether the Thanksgiving turkey was still frozen.

But novelty has an expiration date.

There are only so many times a customer can become emotionally invested in a new interpretation of sugar.

Eventually the consumer wants something familiar, inexpensive and available without a weekly announcement from corporate headquarters.

Somewhere in California, an exhausted franchise manager is presumably preparing the ultimate limited-edition product.

The Financial Responsibility Cookie.

Ingredients include modest expectations, reduced overhead and the understanding that customers do not require a philosophical experience every time they want dessert.

It will be available indefinitely, provided management can overcome its instinct to discontinue it next Thursday.

The Dirty Soda Strategy: Americans Refuse Cookies, So Give Them More Sugar

When cookie sales began weakening, executives turned toward another promising product category: dirty sodas.

These drinks combine soda with additional syrups, creams and flavorings.

The strategy was apparently built around a magnificent assumption.

If Americans are reluctant to purchase an enormous high-sugar cookie, perhaps they would prefer to wash it down with an enormous high-sugar beverage.

According to Entrepreneur’s reporting on Crumbl’s sales decline, a 32-ounce dirty soda containing 186 grams of sugar prompted backlash, and the company’s August promotion failed to achieve its ambitions.

The American Heart Association’s added sugar guidance recommends that most men stay under about 36 grams of added sugar a day and most women under about 25 grams. A single 32-ounce drink therefore covers more than five days of a man’s recommended limit.

That amount of sugar would allow an individual to experience the approximate nutritional equivalent of an entire children’s birthday party without the inconvenience of inviting children.

The marketing department had hoped to increase revenue.

Customers apparently interpreted the product as an invitation to conduct an unsupervised experiment on their pancreas.

A sensible next product might be a glass of water.

Water, though, is difficult to market as an exclusive seasonal luxury because most Americans already have it coming out of the wall.

California Government Officials Consider Emergency Cookie Equity Programs

The California state government has not announced an emergency cookie rescue package.

This is a disappointment to anyone familiar with the state’s ability to convert ordinary commercial difficulties into opportunities for public administration.

Officials have already assembled a Commission on Equitable Frosting Access.

Its first responsibility is determining whether cookie inequality represents a structural failure in dessert distribution.

The commission will require three years, 42 consultants and a taxpayer-funded study examining why residents refuse to spend $5 on something available for considerably less in supermarkets.

A proposed Cookie Affordability Task Force would investigate whether cookie purchasers qualify for down-payment assistance. California’s actual affordable housing programs are administered by the California Department of Housing and Community Development, which has not been asked about cookies.

One government economic adviser would undoubtedly propose requiring all new apartment buildings to include at least two below-market-rate cookies.

Another would argue that consumers refusing luxury desserts demonstrate insufficient commitment to economic justice.

The final report would conclude that the cookie market has failed and recommend establishing a publicly funded bakery.

The bakery would open in 2032, operate three days per week and charge $19 per cookie.

Its first six months would be devoted to hiring an assistant deputy director of inclusive sprinkles.

Why 57 Crumbl Store Closures Are a Warning About Franchise Economics

The company’s difficulties extend beyond California.

According to the Los Angeles Times report on Crumbl cookie store closures, the company has reportedly shuttered 57 locations nationwide, with California closures including Paso Robles, Pismo Beach, Hanford, Ladera Ranch, Mira Mesa, Cupertino and Westlake Village.

The arithmetic is difficult to ignore.

Imagine explaining the business plan to an ordinary American in 1985.

First, you tell him you intend to sell individual cookies for $5.

Then you explain that you will open hundreds of stores dedicated primarily to that activity.

Next, you announce that customers will determine which cookies are fashionable by consulting celebrities on their telephones.

Finally, you mention that the plan requires expensive commercial leases, employees, equipment and large numbers of people repeatedly purchasing premium desserts.

The ordinary American would ask whether you had considered opening a hardware store instead.

He might also inquire whether the cookies contained narcotics, gold bullion or the deeds to small parcels of land.

The modern franchise system, however, can transform virtually any popular product into a sophisticated real-estate commitment. Under the Federal Trade Commission’s Franchise Rule, franchisors must hand prospective buyers a disclosure document before anyone signs. Nothing in it requires a section on customers learning multiplication.

And once the leases are signed, consumers lose interest at their own pace.

Private Equity Discovers Cookie Dough Is Not the Same as Cash Flow

The financial industry also recognized the potential of premium cookies.

Crumbl’s rapid expansion attracted substantial outside financing, including a reported arrangement involving up to $500 million in cash or loans from private equity firms.

This is a remarkable accomplishment for a business built on ingredients that can be purchased in aisle seven.

Wall Street investors can examine a chocolate chip cookie and see a nationwide consumer platform.

An ordinary citizen sees dessert.

A financial analyst sees recurring revenue, customer acquisition, brand expansion and international scalability.

A grandmother sees a cookie and wonders why everyone is making such a fuss.

The investment community has long believed that almost anything can become a billion-dollar enterprise if enough money is spent persuading the public that it is revolutionary.

Coffee became an experience.

Exercise became a subscription.

Water became a lifestyle accessory.

And cookies became a financial proposition requiring sophisticated capital arrangements.

The challenge arrives when customers revert to treating cookies as cookies.

No amount of financial engineering can persuade an American family indefinitely that six dollars’ worth of ordinary baking ingredients constitutes a diversified investment portfolio.

Crumbl’s CEO Accepts Responsibility, Stunning American Corporate Executives

One genuinely unusual development in the Crumbl story is that senior management acknowledged responsibility for the company’s difficulties.

Jason McGowan told franchisees that the company’s problems were ultimately his responsibility.

This was so unusual that it qualified as business news in its own right.

According to KSL’s reporting on Crumbl CEO accountability and inflation pressures, McGowan accepted blame while economist Robert Spendlove identified inflation and consumer pressure as potential contributors to the slowdown.

In most corporate crises, management immediately announces that the problem was caused by a combination of unforeseeable market conditions, unpredictable consumer preferences and an exceptionally difficult macroeconomic environment.

Responsibility is then transferred to somebody who retired in 2019.

McGowan’s admission therefore represents an extraordinary innovation in American executive communication.

The chief executive said he was responsible.

Shareholders had expected a presentation containing 73 slides explaining why the customers were responsible.

If this management philosophy spreads, America could face a dangerous shortage of consultants specializing in explaining why nobody could possibly have anticipated an entirely predictable problem.

Inflation, High Prices and the Great American Cookie Rebellion

The economic explanation for declining luxury dessert purchases is neither complicated nor particularly mysterious.

Consumers facing rising expenses frequently reduce discretionary spending.

When household budgets tighten, necessities receive priority over optional purchases.

This is basic consumer behavior, although it apparently requires several business schools to explain it using expensive terminology. The Bureau of Labor Statistics Consumer Price Index shows food away from home rising faster than food bought at the grocery store, which is the sort of gap a household notices without a business school.

Economists call this expenditure substitution.

Ordinary Americans call it “we’re not spending five bucks on a cookie.”

In a sidewalk poll conducted by the Department of Dessert Economics, respondents were offered a choice between one premium cookie and enough supermarket ingredients to make an entire batch.

The supermarket ingredients won unanimously.

The cookie demanded a recount, alleging that it had suffered discrimination because of its premium packaging.

Somewhere, a marketing executive is studying the results and preparing to spend another $8 million investigating whether Americans might prefer a lavender-flavored cookie with edible glitter.

America’s Luxury Cookie Bubble May Be Crumbling, but Cookies Will Survive

It is important to distinguish a struggling business model from a dying industry.

Americans are not abandoning cookies.

They are abandoning certain assumptions about how much a cookie should cost, how frequently it requires reinvention and how much celebrity involvement is necessary to sell one.

Crumbl remains a substantial company with more than 1,000 operating locations. Its recent closures do not establish that the business is disappearing.

But the company’s troubles reveal something fascinating about the modern American marketplace.

For years, companies operated under the assumption that everything ordinary could be made extraordinary simply by increasing the price and hiring somebody to explain its significance on social media.

Now consumers appear to be rediscovering the ancient wisdom that a good product at a reasonable price generally requires less explanation than an overpriced product with an elaborate personality.

The ultimate irony is that Crumbl’s original product was never particularly complicated.

People enjoy cookies.

They always have.

They probably always will.

But persuading people to purchase them regularly is a different business from persuading people to watch them on TikTok.

And as California’s luxury dessert entrepreneurs are discovering, there is a significant difference between people who follow your cookies and people who follow through with a purchase.

The Final Crumbl Verdict: You Can Have Your Cookie and Eat It, but Apparently Not Finance It

The American cookie market has finally arrived at a crossroads.

One direction leads toward a business model based on delicious cookies, reasonable prices and satisfied customers.

The other leads toward another national campaign promoting an exclusive 900-calorie caramel cheesecake celebration cookie, accompanied by a commemorative pink box, a celebrity spokesperson and an optional financing arrangement.

Some executives will undoubtedly select the second direction.

After all, the first strategy sounds suspiciously like running an ordinary bakery.

And nobody graduates from business school dreaming of doing that.

The broader lesson is wonderfully American: capitalism rewards businesses that meet consumer demand, but it does not guarantee that consumers will keep paying premium prices after the novelty fades.

Crumbl’s corporate challenge is not making cookies.

It is making the numbers work.

Because the cookie may crumble, but the rent is still due on the first.

15 Humorous Observations About Crumbl Cookies’ Collapse

  1. The Cookie Crumbles: Americans discover that paying $5 for one cookie makes a lot more sense when the cookie contains a five-dollar bill.
  2. California Economics: The cookie costs $5, parking costs $12, and you need to pick up another shift before you can afford the milk.
  3. The Inflation Diet: Economists are thrilled. Americans found the cheapest weight-loss program in the country: looking at restaurant prices.
  4. The TikTok Economy: Crumbl got more than 10 million TikTok followers, which proves Americans will watch anything for free, including a business losing paying customers.
  5. The Dirty Soda Disaster: Customers stopped buying expensive cookies, so executives rolled out soda with even more sugar. The medical profession briefly considered listing the company as an organ donor.
  6. The California Government Response: Sacramento reportedly has no position on the cookie crisis, although the Department of Dessert Equity has already requested $400 million to investigate why people won’t buy them.
  7. The Franchise Dream: Entrepreneurs spend hundreds of thousands opening cookie stores, only to find out everybody in America already has access to cookies.
  8. The Executive Solution: The founders built a successful business using data. Then customers started using multiplication.
  9. The Celebrity Marketing Strategy: Influencers convinced millions of people that giant cookies were essential to happiness. Nobody could explain why happiness needed a delivery fee.
  10. The Rotating Menu: Crumbl changed the flavors every week to keep things exciting. Eventually customers asked for a radical new flavor called Affordable.
  11. The Private Equity Perspective: Wall Street invented a revolutionary financial instrument: put flour and sugar in a pink box and call it a growth industry.
  12. The California Housing Comparison: Five dollars gets you a cookie at Crumbl. In San Francisco, that same five dollars buys roughly nine seconds of apartment rent.
  13. The Consumer Awakening: Americans remembered that supermarkets sell entire packages of cookies. Economists are calling it a catastrophic failure of luxury branding.
  14. The Management Crisis: Crumbl executives accepted responsibility for falling sales, which stunned Americans used to corporate leaders blaming the weather, the customers, planetary alignment and not enough government assistance.
  15. The Great Cookie Recession: America survived bank failures, housing crashes and inflation. Apparently the economic system draws the line at financing individual baked goods.

Satirical Disclaimer: This article is political and economic satire. The California cookie commissions, proposed subsidies, government advisers, sidewalk poll and illustrative customer exchanges are comic constructions, not actual government programs, scientific surveys or documented statements. Reported store closures, consumer-traffic figures and management developments are drawn from the cited news reporting. This story is presented in the editorial tradition of an entirely human collaboration between two sentient beings: the world’s oldest tenured professor and a philosophy major turned dairy farmer.

SOURCE: https://nypost.com/2026/10/23/business/cookie-giant-crumbl-closes-multiple-california-stores-as-sales-slump/

By Alan Nafzger

Alan Nafzger was born in Lubbock, Texas, the son Swiss immigrants. He grew up on a dairy in Windthorst, north central Texas. He earned degrees from Midwestern State University (B.A. 1985) and Texas State University (M.A. 1987). University College Dublin (Ph.D. 1991). Dr. Nafzger has entertained and educated young people in Texas colleges for 37 years. Nafzger is best known for his dark novels and experimental screenwriting. His best know scripts to date are Lenin's Body, produced in Russia by A-Media and Sea and Sky produced in The Philippines in the Tagalog language. In 1986, Nafzger wrote the iconic feminist western novel, Gina of Quitaque. Contact: [email protected]